Privacy Policy

Last Updated: 11 February 2026

TR Global Marketing (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website https://trglobalmarketing.com.au or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when:

Filling out our contact form
Sending us an email
Requesting a quote or consultation
Subscribing to our newsletter (if applicable)
Engaging our web design or digital services

This information may include:

Name and business name
Email address
Phone number
Business address
Project requirements and specifications
Payment information (processed securely through third-party gateways)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Pages viewed and time spent on pages
Referral source (how you found our website)
Geographic location (country/region level)

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences
Analyze website traffic and usage patterns
Improve website functionality
Deliver relevant content and advertisements

You can control cookie settings through your browser. However, disabling cookies may affect website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide web design, development, and digital marketing services you’ve requested
Communication: To respond to inquiries, provide updates, and send service-related notifications
Project Management: To manage and deliver your projects effectively
Marketing (with consent): To send promotional materials, newsletters, or updates about our services (you can opt-out anytime)
Website Improvement: To analyze usage patterns and improve our website and services
Legal Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering services, including:

Web hosting providers
Email service providers
Payment processors (Stripe, PayPal, etc.)
Analytics providers (Google Analytics)
Customer relationship management (CRM) systems

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government investigations).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure password policies
Regular security updates and patches
Limited access to personal information (need-to-know basis)
Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

Lead/Contact Information: 24 months from last contact
Client Project Data: 7 years (for legal/tax compliance)
Website Analytics: 26 months (Google Analytics default)
Newsletter Subscribers: Until unsubscribe

You may request deletion of your information at any time (subject to legal obligations).

6. Your Rights and Choices

Under Australian Privacy Principles and other applicable laws, you have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out-of-date, incomplete, or misleading.

6.2 Opt-Out of Marketing

You can opt-out of receiving marketing communications from us by:

Clicking the “unsubscribe” link in marketing emails
Contacting us directly at info@trglobalmarketing.com.au

6.3 Data Deletion

You may request deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or business purposes.

6.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: info@trglobalmarketing.com.au
Phone: +61 499 841 226
Address: Melbourne, Australia

We will respond to your request within 30 days.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we may use include:

Google Analytics
Google Fonts
Social media platforms (Facebook, Instagram, LinkedIn)
Payment processors

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States (for services like Google Analytics, email providers, etc.). These countries may have different data protection laws than Australia.

When we transfer your information internationally, we take appropriate safeguards to protect your privacy, including:

Using service providers with adequate privacy protections
Implementing standard contractual clauses where required
Ensuring compliance with Australian Privacy Principles

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date at the top of this page
Sending an email notification (for significant changes)

Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

TR Global Marketing
Email: info@trglobalmarketing.com.au
Phone: +61 499 841 226
Location: Melbourne, Australia

We take your privacy seriously and will respond to all inquiries within 30 days.

12. Governing Law

This Privacy Policy is governed by the laws of Australia, specifically the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Any disputes arising from this policy will be subject to the exclusive jurisdiction of Australian courts.

This Privacy Policy was last reviewed and updated on 11 February 2026.